Answer · Bookings with me
How do I turn off email verification on Bookings with me?
Last updated 3 min read6 sources
“How do I turn off the email verification code (or 'Continue as guest') on Bookings with me?”
Asked in Microsoft Learn (opens in a new tab), Microsoft Learn (opens in a new tab), Microsoft Learn (opens in a new tab) and Microsoft Learn (opens in a new tab)
Short answer
As of September 2026 you can't turn them off. Bookings with me (Personal Bookings) has no setting, in the meeting type or in the Microsoft 365 admin center, that removes the email verification code or the "Sign in / Continue as guest" screen. The most-asked thread on this has 130 "same question" votes and no working answer. If those steps are costing you bookings, a single-staff shared booking page is the documented way to get more control over the booking flow.
What bookers see#
Depending on the visitor, someone who opens your personal page may be asked to:
- Sign in or continue as guest. Visitors who aren't signed in to Microsoft 365 get a choice screen before the booking form.
- Verify their email. A one-time code is emailed, and the booking only completes once it has been entered.
Neither step needs a Microsoft account. Microsoft's FAQ says anyone can book on a Bookings with me page even without one. But the extra step still costs you bookings: sales teams call the guest screen a barrier for prospects, and educators report the same with students.
Why there's no switch#
The settings Microsoft documents for a personal meeting type are the name, color category, description, online or offline mode, duration, public or private tag, schedule, buffers and minimum and maximum lead time. Nothing covers authentication.
On the admin side, the only documented personal page control is on/off. Admins can set PersonalBookingsDisabled in an OWA mailbox policy for the whole organization or for specific users. Since August 5, 2026 (MC1418559), the older EWS-based settings no longer control Personal Bookings. The organization-level authentication settings Microsoft documents, such as BookingsAuthEnabled and Block shared bookings from outside your organization, apply to shared booking pages, and they add sign-in rather than remove it.
Microsoft's shared booking page documentation does mention "enabling or disabling one-time passwords (OTP)" as a business setting that takes up to 10 minutes to apply. It doesn't say where that setting is, and there's nothing equivalent for personal pages. A Feedback Portal idea asks for exactly this: "Allow personal bookings pages to disable one-time password email verification like shared bookings pages".
What people have tried#
- Asking Microsoft Support. In a 2026 Q&A thread, the accepted answer says Microsoft Support confirmed OTP "can be disabled in your environment". There's no public setting or procedure behind that, so if you open a support case, treat it as a request with no guaranteed outcome.
- Filtering the stray "verify your email" messages. One thread involved verification emails addressed to placeholder
contoso.comaddresses. That was a bug, and Microsoft Support suggested an Exchange mail flow rule to delete the stray messages. The rule cleaned up the mailbox. It doesn't remove verification for real bookers. - Looking for a menu from an old answer. Several people report that a menu path suggested in the most popular thread doesn't exist. Don't spend time looking for it.
What to do instead#
- Warn bookers. Put a line in the meeting type description, such as "You'll get a short code by email to confirm your booking". A step people expect loses fewer bookings than one that surprises them.
- Send direct links to the people who matter most. A private meeting type or a single-use link won't remove verification, but it removes the extra step of picking a meeting type.
- Move high-volume booking to a shared booking page. A shared page with yourself as the only staff member gives you page-level access control and custom questions, and it's the kind of page Microsoft's OTP note refers to. See shared booking pages vs Bookings with me before you switch, because shared pages create an Exchange mailbox and your admin may control who can create them.
If people can't book at all, rather than just being slowed down, see why your Bookings with me link isn't working.
Questions people also ask
Sources
- Microsoft Learn: Personal bookings faq (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Create new meeting type (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Bookings in outlook (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Define service offerings (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: How to disable one time password requirement to cr (opens in a new tab) · learn.microsoft.com
- Microsoft Feedback Portal (opens in a new tab) · feedbackportal.microsoft.com