Answer · Bookings with me
Can I add custom or required questions to Bookings with me?
Last updated 3 min read5 sources
“Can I add custom or required questions to Bookings with me?”
Asked in Microsoft Learn (opens in a new tab), Microsoft Learn (opens in a new tab) and Microsoft Feedback Portal (opens in a new tab)
Short answer
No. As of September 2026, Bookings with me (Personal Bookings) can't add a custom question to the booking form, and it can't make any field required, including phone number. The meeting type editor has no field settings at all. If you need to collect specific information at booking time, use a shared booking page with yourself as the only staff member. Shared pages support custom fields per service, each with a Required option.
What a personal meeting type lets you configure#
Microsoft's "Create a new meeting type" article lists every setting a personal meeting type has:
- Name
- Color category
- Description
- Mode of meeting (online or offline)
- Duration
- Public or private tag
- Schedule customization (regular Outlook hours or custom hours per day)
- Buffers before and after
- Minimum and maximum lead time
None of these adds a question or changes the booker's form. Microsoft doesn't publish a "not supported" statement for this, so the evidence is that no such setting is documented. Q&A threads confirm it too: the one asking how to require a phone number has 13 "same question" votes, and the one asking how to force bookers to say why they're booking got no replies.
The Feedback Portal has an open idea, "Feature Request - Add Custom Fields to Personal Bookings Pages", and a second one for "Intake questions on personal bookings pages". Both were still in the Open stage in September 2026, and neither has a planned date.
Ways to get the information anyway#
None of these makes a field required, but they help.
- Ask in the description. Bookers see the meeting type description, so say what you need and how to send it, for example "Please email your account number and agenda before the call". Expect some bookers to skip it.
- Use one meeting type per purpose. Instead of asking "What is this about?", create separate meeting types such as "Pricing call" and "Support review". The meeting type the booker picks becomes the answer. Give each one its own color category so you can tell them apart in Outlook.
- Collect details before you share the link. For a small audience, send a short form first (Microsoft Forms works), then reply with a private meeting type link or a single-use link. You collect the details before any booking exists.
- Follow up after booking. The booking lands in your Outlook calendar with the booker's details, so you can email them to ask for anything missing.
When to switch to a shared booking page#
If the details are essential, such as a phone number for a callback, an account ID or a consent confirmation, a shared booking page is the documented tool. In a shared page's service editor, the Custom fields step lets you:
- add your own questions per service, and mark each one Required
- make customer email, phone number, address and notes required or optional (they can't be removed)
A single-staff shared page still gives bookers 1:1 time with you. It also adds per-service links and iframe embed code. It creates an Exchange scheduling mailbox, though, and your admin can restrict who creates pages, or block custom questions with BookingsCreationOfCustomQuestionsRestricted. The trade-offs are in shared booking pages vs Bookings with me. Once you've moved, custom fields in Microsoft Bookings covers the field settings, and custom question best practices covers what to ask.
Questions people also ask
Sources
- Microsoft Learn: Create new meeting type (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Personal bookings faq (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Define service offerings (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Add questions (opens in a new tab) · learn.microsoft.com
- Microsoft Feedback Portal (opens in a new tab) · feedbackportal.microsoft.com