Can I add custom or required questions to Bookings with me?

What a personal meeting type lets you configure#

The "Create a new meeting type" article on Microsoft Learn lists every setting a personal meeting type has:

• Name
• Color category
• Description
• Mode of meeting (online or offline)
• Duration
• Public or private tag
• Schedule customization (regular Outlook hours or custom hours per day)
• Buffers before and after
• Minimum and maximum lead time

None of these adds a question or changes the booker's form. Microsoft doesn't publish a "not supported" statement for this, so the evidence is that no such setting is documented. Q&A threads confirm it too: the one asking how to require a phone number has 13 "same question" votes, and the one asking how to force bookers to say why they're booking got no replies.

What we saw when testing (September 2026)#

We captured the calls the public booking pages make while we made and cancelled test bookings. On a personal page, the booking request carries four customer fields: name, email, notes and time zone. There is no slot in it for custom question answers, a phone number, campaign tracking or a price, all of which a shared page sends. So this isn't a hidden setting you haven't found; the personal booking form has nowhere to put the answers. The notes box is the only free-text space the booker gets.

The Feedback Portal has an open idea, "Feature Request - Add Custom Fields to Personal Bookings Pages", and a second one for "Intake questions on personal bookings pages". Both were still in the Open stage in September 2026, and neither has a planned date.

Ways to get the information anyway#

None of these makes a field required, but they help.

1. Ask in the description, answer in the notes. Bookers see the meeting type description and get a notes box on the form. Say what you need, for example "In the notes, add your account number and what you'd like to cover". The notes travel with the booking request. Expect some bookers to skip it, because notes can't be made required.
2. Use one meeting type per purpose. Instead of asking "What is this about?", create separate meeting types such as "Pricing call" and "Support review". The meeting type the booker picks becomes the answer. Give each one its own color category so you can tell them apart in Outlook.
3. Collect details before you share the link. For a small audience, send a short form first (Microsoft Forms works), then reply with a private meeting type link or a single-use link. You collect the details before any booking exists.
4. Follow up after booking. The booking lands in your Outlook calendar, so you can email the booker to ask for anything missing.

When to switch to a shared booking page#

If the details are essential, such as a phone number for a callback, an account ID or a consent confirmation, a shared booking page is the documented tool. In a shared page's service editor, the Custom fields step lets you:

• add your own questions per service, and mark each one Required
• make customer email, phone number, address and notes required or optional (they can't be removed)

A single-staff shared page still gives bookers 1:1 time with you. It also adds per-service links and iframe embed code. It creates an Exchange scheduling mailbox, though, and your admin can restrict who creates pages, or block custom questions with BookingsCreationOfCustomQuestionsRestricted. The trade-offs are in shared booking pages vs Bookings with me. Once you've moved, custom fields in Microsoft Bookings covers the field settings, and custom question best practices covers what to ask.

BookingsXP is independent and not affiliated with or endorsed by Microsoft.